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Thank you for considering STW Cleaning for your cleaning needs.
We are committed to providing high-quality cleaning services to ensure your space looks its best.
Our office hours:
- Monday: 7:00am – 5:00pm
- Tuesday: 7:00am – 5:00pm
- Wednesday: 7:00am – 5:00pm
- Thursday: 7:00am – 5:00pm
- Friday: 7:00am – 5:00pm
- Saturday: Closed
- Sunday: Closed
Frequently asked questions
Don’t find your answer? Send us a message so we can be of further assistance.
We try to have a least one member who speaks and understands basic English. If this is not possible, no need to worry. Our staff is fluent in English and Spanish and can speak directly to your cleaning team. Just call the office and we will handle any matter to your satisfaction.
No, you do not have to be home. Many customers leave us a copy of their house key we keep stored in a secured, locked location we use to open your home. Some customers hide a key, give a garage or door code specific for our cleaning team.
It all depends on the temperament of your pet. If you feel your pet may be aggressive or easily upset, it is usually best for them to be crated or secured in a different room. However, our cleaning professionals love your pets, and many are left free to roam the house. We just ask if they are free let us know so they cannot escape out the door when we enter or exit.
Of course not! There is no requirement that you “pre-clean” your house, but it is often helpful to de-clutter your home and put away items on the floor or surfaces before the team arrives. This will help our team work more efficiently.
We provide cleaning supplies. We are an end user-friendly cleaning company, which is better for the environment, better for our employees, and better for you, the customer. Our products keep your home fresh without harsh chemicals and irritating ingredients.
We will provide you with a service agreement along with a customized quote for your cleaning job. Every house is unique, and our fee and scope of work will be individually tailored to you. We believe superior customer service and cleaning will make you WANT to stay with us and do not require a contract where you MUST stay with our service.